Terms and Conditions

Effective Date: 2023

Introduction

Thank you for choosing Direct Energy Refunds (“we,” “us,” or “our”). These Terms and Conditions outline the rules and regulations for using our website and services. By accessing our website and using our services, you agree to comply with these terms.

Service Description

We offer energy refund and related services to help clients navigate energy contract issues and potential refunds.

Payment

Our fees are based on successful refunds. You agree to our fee structure as outlined during the engagement. Payment terms will be provided in our engagement agreement.

Privacy

Your privacy is important to us. We handle your personal information as outlined in our Privacy Policy.

Use of Website

You agree not to misuse our website, engage in unlawful activities, or interfere with its functioning.

Intellectual Property

All content on our website is owned by us and protected by intellectual property laws. You agree not to use or reproduce our content without permission.

Limitation of Liability

We strive to provide accurate and reliable information, but we’re not liable for any errors, omissions, or consequences resulting from using our services.

Indemnification

You agree to indemnify us against any claims, losses, or damages arising from your use of our services.

Governing Law

These terms are governed by the laws of [Your Country/State], without regard to conflict of law principles.

Termination

We may terminate your access to our services if you violate these terms.

Changes to Terms

We may update these terms as needed. The latest version will be available on our website.

Contact Us

If you have questions about our Terms and Conditions, please contact us at info@directenergyrefunds.co.uk.